The Business Unit Schaeffler Group Automotive Aftermarket represents the Schaeffler Group worldwide in the automotive replacement parts market. The business unit is managed by LuK Aftermarket Service oHG in Langen, Germany and distributes products from the LuK, INA and FAG manufacturer brands as well as from the Ruville distributor brand. Schaeffler Group Automotive Aftermarket supplies replacement parts for the drive train, engine and chassis in OE quality. 1,800 direct distribution partners, around 7,000 partner wholesalers, and 26 sales offices ensure we have been providing excellent service and rapid availability worldwide for thirty years.
Additional services, which have always been part of the company’s philosophy, create “added value” for customers in all sectors beyond supplying replacement parts. Schaeffler Group Automotive Aftermarket developed important service concepts and programs for the success of the free market from the very beginning and has made a significant contribution to providing information to workshops and car dealerships. Amongst others, Schaeffler Group Automotive Aftermarket provides assistance with the sustainable optimization of ordering and delivery processes, promotes qualification and specialist know-how about its brands and products, and provides support with marketing or competitor differentiation. For example, the communication platform TecDoc, which is used across Europe, was created under the lead management of our aftermarket specialists. Without TecDoc product information and car part identification data, products could no longer be installed in independent workshops. Further development lead to TecCom, an electronic merchandise management solution for replacement parts manufacturers, distributors and car repair workshops. In addition, Schaeffler Group Automotive Aftermarket also provides the RepXpert service, which is an internet-based knowledge portal for workshops and car dealerships, as well as AutoView market research software. The software enables the user to analyze markets and areas of supply. What’s more, Schaeffler Group Automotive Aftermarket is co-founder of Partslife, the disposal system for the replacement parts sector.
As one of the world’s leading aftermarket organizations, Schaeffler Group Automotive Aftermarket aims to continually develop its products and services in partnership and close cooperation with its customers.
